Solutions overview

Scale your mission with digital communications

Reach, serve, and engage community members, donors, and volunteers on the communication channels they use every day.

Drive impact across your organization with every interaction.

Build the exact communications experience you need to scale your mission and increase your impact. Provide help on demand, engage donors with campaigns, and empower your team to serve people from anywhere with an internet connection.

Increase program reach and impact

Connect communities with the information, resources, and support they need on any communication channel, including text, email, phone calls, and video.

Boost your fundraising returns

Drive engagement at every stage of the donor journey from awareness, to conversion, to recurring gifts using real-time data and personalized communications.

Improve team efficiency

Give staff and volunteers the tools they need to schedule tasks on the fly, share updates on field activities, and communicate securely on any channel from anywhere.

The hill we wanted to climb was not just using technology so that aid workers can do their work better, but using technology so that the people we serve can lead their lives better.

David Miliband Chief Executive Officer, International Rescue Committee

We want to be able to talk to everyone who wants to talk to us, and we need centralized, efficient, and seamless technology to do that.

Rachel Krausman Senior Director of 211, United Way Worldwide

Thanks to the reliability of SendGrid, I know with confidence that our emails are getting to where they need to go.

Kevin Conroy Chief Product Officer, Global Giving

State of Nonprofit Digital Engagement Report

Discover industry trends and strategies from a survey of 1,440 nonprofits and 1500 program participants on using digital communications and AI to drive social impact in nonprofits, public sector, and 501(c)(3) organizations in healthcare and education.

Talk with a specialist about Twilio for nonprofits