Twilio.org

Create impact at scale through communication

Bringing Twilio to organizations advancing social good, from healthcare and education, to social services and humanitarian aid.

New Release

2024 State of Nonprofit Digital Engagement

Fuel digital transformation

Extend your organization's reach with the the power of SMS, voice, chatbots, and WhatsApp. Tap into Twilio technology, partner resources, and exclusive discounts to kickstart building your solution.

Healthcare

Reach your patients on the communication channels they prefer and improve patient engagement.

Education

Strengthen relationships across every stage of the student journey - from prospective students to engaged alumni.

Nonprofit

Reach and serve community members, donors, and volunteers on the communication channels they prefer.

Serve more people with less effort

Elevate your communication strategy for maximum impact—whether for urgent updates, remote support, user verification, or personalized engagement to drive action.

Alerts and notifications

Inform, engage, and drive your audiences to take action with personalized, multichannel notifications. 

Hotlines and helplines

Enable your team to provide support anywhere with a cloud contact center you can customize to your exact needs.

User authentication

Keep systems secure and verify identities using multi-factor authentication over push notifications or text messages.

Marketing and fundraising

Engage donors and supporters by personalizing every communication across digital channels using real-time data.

Increase your impact with every interaction

546M

people helped by social impact organizations using Twilio in 2023

20,000

social impact organizations use Twilio products in 2023

22B

messages sent by social impact organizations in 2023

$71M

provided in grants, product credits, and discounts in 2023

Customer spotlight

When in-person programming stopped, one charity moved its support center to the cloud to provide uninterrupted support to people seeking asylum.

A donor discovers over email a local teacher to support and buys the teacher's requested classroom supplies.

A text message alerts a local volunteer to a nearby emergency and mobilizes an on-the-ground support team as quickly as possible.

Discover the impact you can make with Twilio.org